Shipping Policy

Delivery

We deliver within New Zealand using the delivery options and prices shown during checkout. Delivery timing can vary because our products are freshly prepared and handled by third-party carriers.

Pickup

Pickup is available from 290B Colombo Street, Sydenham, Christchurch during our advertised opening hours. Your order confirmation will include the relevant collection details.

Restricted Products

Pies and other marked products may be restricted to Canterbury. The checkout warning explains these restrictions before you place an order.

Delivery Issues

Please contact us promptly if an order is late, damaged, or incomplete so we can investigate with the carrier and help resolve the issue.